As per 3(d) don’t wait until you believe your system is bullet proof or gold plated before engaging Compass Assurance Services to certify your system. You may be disappointed to find there are still gaps or you have spent an enormous amount of energy on an aspect of the system that wasn’t required!
An audit duration is calculated using processes based upon the IAF Mandatory Document 5 requirements and a consideration of your unique circumstances and business structure. The certification process generally requires a stage 1 and stage 2 audit.
Your auditor is selected based upon their experience within your industry, the standard and auditing and leading teams. All of our auditors are selected based upon their skills, experience and ability to communicate effectively at all levels of an organisation. We aim to provide the most local auditor where we can to help you manage costs associated with any travel and accommodation that may be required.
Your auditor will work with you to set an audit program that is suitable to your business, the scope of your system and meets all external requirements.
(a) Stage 1 Audit
Our philosophy is that it is often more useful to have the auditor start engaging with your system when you believe you have 50-70% of the system in place. This is often the best time to conduct the stage 1 audit or a preliminary gap audit. The audit generally focuses on Head Office and the key system aspects including reviewing your documentation (such as your Quality Manual, Quality Policy and other procedures) against the mandatory requirements of ISO 9001 Quality Standard. Findings such as non-conformances, areas of concern and opportunities for improvement will provide valuable input into the development and implementation of the system. All findings will be communicated to you through a closing meeting and the audit report.
(b) Stage 2 Audit
This audit is where the magic happens. This is the certification audit and the outcome is a recommendation by the Lead Auditor to Compass Assurance Services on whether certification should be granted or whether there is still some work required.
This audit may be a day after the Stage 1 audit or up to 6 months after the Stage 1 audit, however most stage 2 audits occur 4-6 weeks after the initial audit. The duration between audits is really based upon the time required for you to adequately deal with any gaps or non-conformances identified at the first audit and the ability to schedule your required stakeholder to be available.
Unlike the stage 1 audit implementation of the system is a key aspect of this audit. Our auditor will need to gather evidence of the system being used and implemented. This will involve engaging with workers at your various locations and in various roles associated with the system and the product realization process.