This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
WHO SHOULD ATTEND
Typical job roles include accounts supervisor, executive personal assistant, office administrator and project assistant.
Packaging Rules – http://training.gov.au/Training/Details/BSB40515
- Total number of units = 10
- 10 elective units
- 5 elective unitsmust be selected from the Group A units listed below.
The remaining 5 elective units may be selected from the Group A or Group B unit listed below, or any currently endorsed training package or accredited course at the same qualification level. If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification.
BSBITU307A Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Group A units
- BSBFIA401 Prepare financial reports
- BSBADM401 Produce complex texts from shorthand notes
- BSBADM405 Organise meetings
- BSBADM406 Organise business travel
- BSBADM411 Produce complex texts from audio transcription
- BSBINM401 Implement workplace information system
IT Analysis and Design
- BSBITA401 Design databases
- BSBITU401 Design and develop complex text documents
- BSBITU402 Develop and use complex spreadsheets
- BSBITU404 Produce complex desktop published documents
- BSBWRT401 Write complex documents
Group B units
- BSBCUS401 Coordinate implementation of customer service strategies
- BSBCUS402 Address customer needs
- BSBEBU401 Review and maintain a website
- BSBFIA402 Report on financial activity
- BSBADM407 Administer projects
- BSBADM409 Coordinate business resources
- BSBINN301 Promote innovation in a team environment
- BSBCMM401 Make a presentation
- BSBITS401 Maintain business technology
- BSBMKG413 Promote products and services
- BSBMKG414 Undertake marketing activities
Medical Services Administration
- BSBMED401 Manage patient record keeping system
Work Health and Safety
- BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- BSBREL401 Establish networks
- BSBRES401 Analyse and present research information
- BSBRSK401 Identify risk and apply risk management processes
- BSBSUS301 Implement and monitor environmentally sustainable work practices
Nominal Hours: 530
The Certificate IV in Business Administration qualification will help student to gain practical skills to develop and enhance knowledge, skills and attitudes enabling them to be more effective in their current or future role. This course is aimed at persons in a supervisory, management or business/project management role wishing to develop, strengthen and expand their skills as a business manager or potential business manager.
Successful students will have the skills and knowledge to:
- Advise, evaluate and report on customer service.
- Use and understand accounting terminology and financial statements.
- Identify ways to change workplace culture.
- Develop continuous improvement management strategies.
- Identify and manage effective change processes within an organisation.
- Identify customer focused strategies for success.
- Improve team performance through better leadership strategies.
- Present with confidence.
- Improve communications through improved research methods and report writing.
- Use recruiting and selecting skills to build a stable workforce.
DURATION AND DELIVERY OPTIONS
Candidates undertaking this course will have up to 12 months (1 year) for completion using one of the following study options.
This course is available public course and mixed mode delivery. Our public courses are conducted over 4 days.
If a student believes they already have the knowledge, skills and competencies making them eligible for recognition of prior learning in this course they may apply to participate in the RPL processes.
Contact the team at Compass Assurance Training for more information and an assessment.
PREREQUISITES / ENTRY REQUIREMENTS
There are no entry requirements for this qualification, however students will require adequate language, literacy and numeracy skills to be able to read and understand business documentation such as procedure and policies. They will be required to explain the meaning of the concepts contained within this level of documentation and be able to use numeracy skills to conduct mid-level calculations and work within mathematical formulae and concepts.
Pathways into the qualification
Preferred pathways for candidates considering this qualification include BSB30115 Certificate III in Business or other relevant qualification/s OR with vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include accounts clerk, customer service advisor, clerk, e-business practitioner, legal receptionist, medical receptionist, office administration assistant, student services officer and word processing operator.
This breadth of expertise would equate to the competencies required to undertake this qualification.
Note to students: Training is provided by Compass Assurance Training (RTO88194) with Qualifications and Statements of Attainment issued by Parasol EMT Pty Ltd (RTO2551).