This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others.
They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
WHO SHOULD ATTEND
This course is ideal for persons undertaking leadership roles such as leading hand, supervisor or team leader or those wishing to undertake these roles.
BSB42015 packaging rules – http://training.gov.au/Training/Details/BSB42015
- Total number of units = 12
- 4 core units plus
- 8 elective units, of which:
- 4 units must be from Group A
- up to 4 units may be additional units selected from Group A
- up to 4 units may be selected from Group B
If not listed below, 1 unit may be from any currently endorsed Training Package at Certificate IV level or above OR any accredited course at Certificate IV level.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- BSBLDR401 Communicate effectively as a workplace leader
- BSBLDR402 Lead effective workplace relationships
- BSBLDR403 Lead team effectiveness
- BSBMGT402 Implement operational plan
- BSBFIA402 Report on financial activity
- BSBINN301 Promote innovation in a team environment
- BSBLDR404 Lead a diverse workforce
- BSBMGT403 Implement continuous improvement
- BSBREL402 Build client relationships and business networks
- BSBRSK401 Identify risk and apply risk management processes
- BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- BSBWOR404 Develop work priorities TAEDEL404A Mentor in the workplace
- BSBADM409 Coordinate business resources
- BSBCMM401 Make a presentation
- BSBCOM406 Conduct work within a compliance framework
- BSBCRT401 Articulate, present and debate ideas
- BSBCUS401 Coordinate implementation of customer service strategies
- BSBCUS402 Address customer needs
- BSBCUS403 Implement customer service standards
- BSBINM401 Implement workplace information system
- BSBINT401 Research international business opportunities
- BSBIPR401 Use and respect copyright
- BSBIPR403 Protect and use brands and business identity
- BSBLED401 Develop teams and individuals
- BSBMGT401 Show leadership in the workplace
- BSBMGT404 Lead and facilitate off-site staff
- BSBMGT407 Apply digital solutions to work processes
- BSBMKG413 Promote products and services
- BSBPMG522 Undertake project work
- BSBRES401 Analyse and present research information
- BSBSUS301 Implement and monitor environmentally sustainable work practices
- BSBWRT401 Write complex documents
Nominal Hours: 385 to 490 hours
The Certificate IV in Leadership and Management will provide participants with the knowledge and skills of:
- Communication and team building – with team members and management, developing objectives and serving as a role model.
- Innovation and continuous improvement – identifying opportunities for improved work practice.
- Planning and self-management skills – monitoring and improving operational performance of your team, and actively seeking feedback on your own performance.
- Learning – coaching and mentoring colleagues and supporting the introduction of change.
DURATION AND DELIVERY OPTIONS
Candidates undertaking this course will have up to 12 months (1 year) for completion using one of the following study options.
This course is available public course and mixed mode delivery. Our public courses are conducted over 4 days.
Students believing that they already have the knowledge, skills and competencies making them eligible for Recognition of Prior Learning in this course may apply to participate in the RPL process.
PREREQUISITES / ENTRY REQUIREMENTS
There are no entry requirements for this qualification, however students will require adequate language, literacy and numeracy skills to be able to read and understand codes of practice, procedures and similar documents, explain the meaning of the concepts contained within this level of documentation and be able to use numeracy skills to conduct mid-level calculations and work within mathematical formulae and concepts.